Privacy Policy

PRIVACY POLICY

Last Updated: July 22, 2026

Privacy Policy

Welcome to ResourcePlus Online ("ResourcePlus", "the Platform", "we", "our", or "us").

ResourcePlus is the flagship HR, Payroll, Workforce Management, and AI-powered enterprise platform provided by NSP Global Solutions, the regional arm of NSP Solutions Private Limited (NetSoftPro), a trusted technology company with over 19 years of experience delivering enterprise software and digital transformation solutions across Saudi Arabia, the GCC, and international markets.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit resourceplusonline.com, use our software, mobile applications, APIs, customer portals, AI-powered services, and other related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Services, we may collect the following categories of information.

Personal Information

We may collect information including:

• Full Name
• Company Name
• Job Title
• Business Email Address
• Telephone Number
• Country
• Billing Address
• Account Credentials

Business Information

For organizations evaluating or subscribing to ResourcePlus, we may collect:

• Organization Name
• Industry
• Number of Employees
• Selected Product Edition
• Requested Modules
• Preferred Deployment Model
• Implementation Requirements

Employee Data

Where ResourcePlus is used as an HR and Payroll platform, customer organizations may upload and manage employee-related information, including but not limited to:

• Employee Profiles
• Attendance Records
• Leave Records
• Payroll Information
• Salary Components
• Expense Claims
• Performance Information
• Employee Documents

Such information is processed on behalf of our customers and remains the responsibility of the respective customer organization.

Technical Information

We may automatically collect technical information including:

• IP Address
• Browser Type
• Operating System
• Device Information
• Time Zone
• Language Settings
• Usage Statistics
• Error Logs

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Measure website performance
• Improve customer experience
• Enhance security

More information is available in our Cookie Policy.

2. How We Use Your Information

We use collected information for purposes including:

• Providing access to ResourcePlus Services
• Processing subscriptions
• Delivering cloud services
• Managing customer accounts
• Providing technical support
• Responding to enquiries
• Product improvement
• Security monitoring
• Fraud prevention
• Compliance with legal obligations
• Communicating product updates and service notifications

3. AI-Powered Services

Certain ResourcePlus features incorporate Artificial Intelligence technologies to improve productivity and user experience.

AI capabilities may assist with:

• HR knowledge retrieval
• Intelligent search
• Workflow automation
• Employee self-service
• Chat-based assistance
• Analytics

Customer information processed through AI features is used solely for providing contracted services.

NSP Global Solutions does not use customer business data to train public AI models without explicit customer authorization.

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Customer consent
• Protection of legal rights

5. Information Sharing

We do not sell customer personal information.

Information may be shared only where necessary with:

• Cloud Infrastructure Providers
• Payment Service Providers
• Email Service Providers
• Professional Advisors
• Regulatory Authorities where legally required

All third-party providers are expected to maintain appropriate security and confidentiality standards.

6. Payment Information

Payments made through ResourcePlus Online are securely processed by authorized third-party payment service providers.

ResourcePlus and NSP Global Solutions do not store complete payment card numbers or card security codes on our systems.

Payment processing is subject to the privacy and security policies of the applicable payment service provider.

7. Data Security

We implement appropriate technical and organizational measures designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.

Our security measures may include:

• Encryption of sensitive data
• Secure communication protocols
• Role-based access controls
• Multi-factor authentication where supported
• Security monitoring
• Regular backups
• Infrastructure security controls

8. Data Retention

Information is retained only for as long as necessary to:

• Deliver contracted services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Customers may request deletion of eligible information following termination of services, subject to contractual and legal requirements.

9. International Data Transfers

Depending on the selected deployment model and customer location, information may be processed or stored in data centers located in different jurisdictions.

Appropriate safeguards are implemented to protect customer information during international transfers.

10. Customer Responsibilities

Customers are responsible for:

• Maintaining the confidentiality of account credentials
• Ensuring uploaded information is accurate
• Obtaining required consents from employees where applicable
• Managing user permissions within their organization

11. Your Rights

Subject to applicable law, individuals may have the right to:

• Access personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

12. Children's Privacy

ResourcePlus is intended for use by businesses and organizations.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information directly from children.

13. Third-Party Websites

Our Services may contain links to third-party websites.

NSP Global Solutions is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of those websites before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.

The latest version will always be published on this page with the updated revision date.

Continued use of the Services following publication of changes constitutes acceptance of the revised Privacy Policy.

15. Contact Us

For questions regarding this Privacy Policy or our data protection practices, please contact:

NSP Global Solutions

Product: ResourcePlus

Website: https://resourceplusonline.com

Corporate Website: https://nspgs.com

Parent Company: https://netsoftpro.com

Email: info@nspglobalsolutions.com